How soon will my order ship?
Orders ship out within 1 to 2 business days. You will receive an email once your order has shipped. Typical ship times between 1-5 business days depending on your location and the type of shipping you select at checkout.
Incorrect address entered
Unfortunately refunds cannot be issued due to incorrect addresses entered, unpaid custom fees or denied shipments. Please make sure your correct shipping address is on the order to avoid this type of mishap. If you need to change the address please let us know ASAP so the change can be made prior to shipping.
Some things are just out of our control such as extreme weather, lost or stolen mail, delayed courier transit routes and times. Additionally, we are not responsible for stolen packages once they are delivered by the carrier and verified the courier that the order was indeed shipped and delivered to the correct address. We are not liable for stolen packages and will not issue a replacement or refund of the stolen items. Refunds cannot be issued for these reasons. We highly recommend adding tracking and insurance for these rare occurrences. We appreciate your understanding on this matter.